PAINTRZ^™ Help

How can we help?

Every feature explained in plain words: what it is, when to use it, how, which plan, and what to do when it goes wrong. Search above, or browse.

Getting started

Install the Ultimate Color Book on your phone Signing in, passwords and magic links The Free plan The tabs, the side menu and Settings Using the Ultimate Color Book without an account Working offline: what the Ultimate Color Book does with no signal Your first render in five minutes

Rendering

Before and after, and rating a render Corrections: fix a render in your own words History: reuse colors or a photo Renders, credits and what a render costs Saying what to paint Taking a photo that renders well

Colors

Full-screen chips, closest colors and side-by-side compare How close is the color?Most popular tiles and color groups Organize your brands Say it in words: baby blue, muted sage, warm off-white Searching 51,000 colors

Your branding

Brand colors: background and buttons The Paintrz mark and which plans carry it What the homeowner receives Your logo and contact line Your own background photo

In front of the client

Client mode and the PIN Guest QR links: their phone, your account

Website widget

Branded widget and guest renders Floating button and inline section The link button: style it, paste it The website widget, in one minute The widget is not showing: a checklist Your widget key: 200 renders, Renew, New key

Leads

The Leads inbox The lead email Where the homeowner's photo goes

Plans and billing

Changing plans, canceling, receipts Extra credits and packs Free, Starter, Crew, Studio

Account and privacy

Changing your email or password Closing your account What we keep and for how long

Troubleshooting

Photos not uploading from the phone Sign-in loops, captcha and expired sessions The color looks off The render failed or is stuck The widget key is low or empty The wrong thing got painted

FAQ

Frequently asked questions