Change orders
What it is
An accepted estimate cannot be edited - the customer signed it. A change order is a new estimate tied to the original: the extra rooms, the trim they added on day two. The customer accepts it online like any estimate, and when you make the final invoice, its lines come along under a (change order EST-…) note.
How to
Open the accepted estimate → Change order. Add the lines, send it. The customer page lists change orders under the estimate.
Which plan
Every plan.
When it goes wrong
A change order the customer declined stays out of the invoice. Make the final invoice after every change order is accepted; a change order accepted afterwards needs its own invoice (open it → Invoice).
Was this helpful?
Still stuck? Email supportOpen the app